Chocolate Tasting Experience
Milk, Dark and white, of course. However have you tried Ruby or Gold chocolate? How about premium Nacional origin chocolate from the hills of Ecuador? Join our chocolatiers to try various chocolate samples of the season while understanding the various chocolate techniques that make these chocolate a true indulgence.
Please note, all of our experiences require a min of 10 persons. In the unlikely event the minimums are not met, we will reschedule or refund your purchase.
Terms & Conditions
*We currently only ship to the contiguous United States. Please note that we cannot ship to P.O. Boxes. We are not responsible for delivery delays experienced by FedEx due to weather or mechanical error and are, therefore, unable to offer refunds for those reasons.
No Signature Required
All orders are shipped “no signature required ” which means the package will be left at the shipping address, which may mean simply left on a residential doorstep. We are not responsible if the package is lost or stolen or melted after FedEx has completed the delivery.
Temperature Conditions
All shipping is via UPS. When temperatures exceed 70°F, overnight shipping must be used and is the ONLY option available online. The cost includes “cool packaging”.
We only ship Monday – Thursday to ensure orders arrive within the week. Please note: UPS does NOT guarantee overnight shipping.
If the destination city’s temperature is 70 degrees or warmer, please choose the Expedited shipping option. We’ll provide a styrofoam lined container and ice packs to protect your chocolate. If you have chosen ground shipping, we are not responsible if the chocolates arrive melted and will not offer any refund. Please note that late spring and all through the summer we only offer Expedited shipping to most states.
RETURN POLICY FOR PERSONALIZED PRODUCTS
Bitzel’s Chocolate is not responsible for design or logo errors by the customer. We will use our professional judgment with regard to placement of text, design, and the appropriate size and position on personalized items. We cannot accept returns on personalized items. If you have a question regarding your order, please contact us within five (5) days of receiving your order and have your order number for referencing. If we are in error, we will reprint and ship your order immediately at no cost to you. Bitzel’s Chocolate is not responsible for any consequential damages as a result of an error. Our liability is specifically limited to the value of the personalized product we manufactured. Shipping charges can not be credited and return shipping is the customer’s responsibility.
